What is CodeRED and what is it used for?
CodeRED is a web-based critical communication solution that enables local public safety personnel to notify residents and businesses by telephone, text message, email and social media of time-sensitive information, emergencies, or urgent notifications. The system can reach hundreds of thousands of individuals in minutes to ensure information such as evacuation notices, missing persons, inclement weather advisories, and more are quickly shared. Only authorized officials have access to send alerts using the CodeRED system.
When will CodeRED be used?
Any message regarding the safety of our residents and community will be disseminated using CodeRED. This is a community alert system to ensure you remain informed of important information. Please keep in mind that as you register to receive CodeRED alerts, you have the ability to select the types of messages you wish to receive and your preferred means of communication.
Is there a cost to register CodeRED?
No, registering for CodeRED phone calls, text messages and email are free.
Simply sign up on our website and select your preferred means of communication.
How will I know when CodeRED is calling?
A CodeRED message will have the caller ID # 866-419-5000 for emergencies and caller ID # 855-969-4636 for non-emergencies. We suggest that you program these numbers into your cell phone as a "new contact" and use "CodeRED" as the contact name. If you need to replay the message received, you can dial this number and listen to the message again in its entirety.
Why is CodeRED important to me?
CodeRED is an important tool to help keep you informed and prepared for any emergencies that may occur in our area. Officials will send messages to alert you of emergency details, instructions, or precautions that you need in order to make well-informed decisions and remain safe. This system is precise enough to geo-target residents within an exact area of impact, so that only those people who are affected by emergency situation are notified.
Does CodeRED already have my telephone number?
No resident should assume that their information is in the system. Please register online on our website.
Can I register more than one phone number or email for my address?
Yes, you can register more than one phone number and/or email address for your location when you register for CodeRED. Please note that it is highly recommended that you register at least one phone number and one email address to ensure you will receive alerts in the event of a power outage or an incident that may occur late at night when you are generally asleep.
Make sure to have at least one working corded phone on hand in case of a power outage. You may indicate both a primary, as well as an alternative phone number (such as a cell phone) and the system will contact both numbers during a notification.
What do I do if I receive a CodeRED message?
If you receive a CodeRED phone call, listen carefully to the entire message. You can repeat the meesage by pressing any key. Do not call 911 for further information unless directed to do so, or if you need immmediate aid from the police or fire department. If you recieve a CodeRED email or text message, please be sure to read the entire message carefully and follow all instructions.
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